Customer Information Portal

To get on our repair schedule, please email your full name, address, and photos of the paver areas that have an issue to info@aspenoutdoordesigns.com. You will be notified via email before the replacement takes place.

To get your dead plant(s) replaced, please send your full name, address, a brief description along with photos of the plant and the location to info@aspenoutdoordesigns.com. You will be notified before the replacement takes place via email. Timing of replacement is at the discretion of Aspen and will be based on weather conditions and availability.

• Tork Timer – English

• Smart Timer-owner’s manual-English

• DT200LT timer manual

• AZEK/Timbertech Register Product link

• Timbertech/AZEK Deck Care & Cleaning Guide

• Deckorators Warranty Information

• Deckorators FAQ

• NatureKast Warranty and Cleaning Information

• Composite Materials General Care Guidelines

• Eclipse Warranty (Rainer Shading)

• LouveRoof® Warranty

• General Plant Care PDF

• General Paver Care PDF

• Bull BBQ Register Product Link 

• Unilock Lifetime Guarantee